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Citizen Watch Europe is currently responsible for the markets in the Netherlands, Austria, Switzerland and Germany. If you have any enquiries about our products or services from other countries, please contact Citizen Watch Global directly. Thank you for your understanding.

Citizen Watch Global

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Repair and warranty

Inquiries regarding bracelet, repair and warranty issues

Phone: +49 40 734 62 700

Communication times:

Monday to Thursday: 09.00 am - 04.30 pm
Friday: 09.00 am - 03.00 pm

 

Product inquiries

Inquiries or support regarding an order or product in our online shop

Phone: +49 40 226 307 033

Communication times:

Monday to Thursday: 08.00 am - 06.00 pm
Friday: 08.00 am - 05.00 pm
Saturday: 10.00 am - 02.00 pm

 

CITIZEN

Citizen Watch Europe G.m.b.H.
Hans-Duncker-Straße 8
D-21035 Hamburg

Phone: +49 40 734 62 800

Communication times:

Monday to Thursday: 09.00 am - 04.30 pm
Friday: 09.00 am - 03.00 pm